Automating Complex Claims Processing with Jotform, Google Sheets & GPT
The client, a US-based claims processing firm, needed to automate the generation of regulatory and diagnostic reports from multi-entry Jotform submissions.
The solution involved a Zapier-triggered flow: after form submission, GPT (via API) processed each entry, cross-referenced a master Google Sheet for regulatory details, produced structured outputs, and auto-filled report templates. Reports were then distributed to the right team members instantly.
Advanced prompt engineering ensured GPT delivered consistent, structured outputs. This drastically improved operational efficiency, reducing manual processing time from days to minutes.
Features & Results (Detail Page)
Features:
Jotform → Zapier → GPT API pipeline
Automated regulatory detail cross-referencing in Google Sheets
Dynamic report template generation
Email delivery to the right team members
Results:
Reports generated in minutes instead of days
Thousands of staff hours saved monthly
Consistent, accurate, and regulatory-compliant outputs
Scalable process supporting large batch workloads